DTCI Bytes & Buzz Blog

Take a Break for Breakfast: February

February 12, 2018
DTCI specializes in helping small businesses with the IT Services they need to optimize business technology.  Just as important as the services we provide are the relationships we build.  We value our customers and want show our appreciation.  This week we are bringing breakfast to say "thank you" to these great customers:  Paramount Professional Services, TJ Concrete, Bookcliff Survey ...

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Lunch & Learn- Is Your Company Cyber Secure?

February 5, 2018

Please join us for this free learning opportunity:
 
February 21st, 2018
Time: 11:30 am - 1:00 pm
Location: Courtyard by Marriott, Doc Holliday Room, 105 Wulfsohn Rd, Glenwood Springs, CO 81601 
 
During this seminar you'll discover…
What types of cyber threats your business faces.
Examples of these threats and how to spot them.
The necessary tools you need to protect your ...

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It's Time for (Re)Introductions...

January 29, 2018
DTCI is growing and we want to take a minute to introduce, or reintroduce, you to some of our amazing employees. 
 
Our first employee we want to spotlight is Chelsea Belew.  Chelsea joined DTCI as an IT Specialist in 2013.  She takes on her tasks with confidence and efficiency, and is not afraid of complicated projects. 
 
Chelsea enjoys cooking and is an adventurer at heart.  Her ...

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Keep your eyes on the prize!!

January 24, 2018
 
For us at DTCI- that’s you, our customers.  We want to say thank you by bringing you breakfast.  Every month we will be randomly selecting five of our customers and bring you breakfast.  Our first drawing will be Friday, January 26th.  With our first breakfast being delivered February 14th.  Check out our Facebook page to watch the video of Chelsea Belew doing our first ...

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Happy New Years!!!!

December 30, 2017

DTCI would like to wish you the best for 2018!



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Merry Christmas!

December 23, 2017

 

From Team DTCI, and their families, to you and yours, Merry Christmas!  



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DTCI is voting for Haunted Mine Drop as our favorite!

December 8, 2017

Haunted Mine Drop has been selected as a top 10, make it #1!  Vote today………..

 

http://www.10best.com/awards/travel/best-new-amusement-park-attraction/



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Here's What Consumer Reports says about Password Managers

November 15, 2017

Everything You Need to Know About Password Managers        



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DTCI - Welcomes new help desk hire - JB

August 14, 2017
DTCI welcomes JB Sobieralski to the team, filling the Helpdesk position.  Working closely with DTCI’s team of technical experts, JB will serve as our customers’ first touch point for support and assistance. 
 
JB was born and raised in the Roaring Fork Valley.  He joined the DTCI team May, 2017, filling the Helpdesk seat. JB attended college for Computer Science and comes from a family ...

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Global Ransomware Attacks Targeting Businesses Worldwide

June 30, 2017
Massive Ransomware Outbreak: Is Your Company at Risk?
 
Just weeks after the WannaCry attack, a new wave of ransomware is infecting and locking computers around the globe, targeting companies of all shapes and sizes.
 
So here are the critical questions for your business:
Do you backup your data and is it easily recoverable?
Is all of your software up-to-date? How do you know?
Do you have antivirus ...

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SAVE THE DATE!

June 22, 2017
Will your employees be working from home during the Glenwood Springs Bridge Project? 
 
 Learn about 6 things you should know before employees 'remote in'.
 
Date:  Tuesday, July 18, 2017
Time: 11:30 am - 1:00 pm
Location: Glenwood Springs Community Center
 
Join the conversation and learn:
What’s the best way to ‘remote in’?
What about security ...

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Be Aware of Recent Attacks!

June 16, 2017

Hidden Cobra Cyberattack warning from Department of Homeland Security as well as "Crash Override" Malware notification.  Stay tuned!



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SaaS Statistics

June 15, 2017

 

 



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Recent Entries

Is Your Information As Secure As Is Could Be?

February 5, 2018
It will never happen to me. I’m careful online.  I never open an attachment from someone I don’t know.  I’ll know a scam when I see it.  Have you ever made one of these statements?  How confident are you in your Internet security practices?
 
Hackers are gaining access to technologies that used to belong only to the government.  They are finding new ways every day to fool ...

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Lunch & Learn- Is Your Company Cyber Secure- February 21st, 2018

February 5, 2018

Please join us for this free learning opportunity:
 
February 21st, 2018
Time: 11:30 am - 1:00 pm
Location: Courtyard by Marriott, Doc Holliday Room, 105 Wulfsohn Rd, Glenwood Springs, CO 81601 
 
During this seminar you'll discover…
What types of cyber threats your business faces.
Examples of these threats and how to spot them.
The necessary tools you need to protect your ...

 + photos!,  read more

Top 5 Worst Password for 2017

January 15, 2018
DTCI Tips** has spoken to password protection in the past.  We believe, because security surrounding passwords is so important, it won’t hurt to circle back around password protection – passwords NOT to use. 
 
The top 5 worst passwords - - the ones most commonly found in leaks on the Internet in 2017 are as follows:
         1. 123465
    ...

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Gain a competitive advantage in 2018!

January 8, 2018
What have you got slated for 2018?  Looking at ways to make your business more competitive?   Sure, why not!
 
Fast and free guest WiFi can give you a competitive advantage on a very basic-level.  WiFi - not just a cost of doing business.
 
There are WiFi-based products that allow you to gather information about your customer. A few examples are to collect contact info and include them in ...

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Protect online reputation with these 6 tips

December 18, 2017
Yes, practice and encourage local shopping, but we know that online shopping has simply become a way of life as well.  Many will “online shop” for the local business they want to frequent.  
 
Have you ever gotten a less than favorable online review?  Worried about your online reputation or lack thereof?  Most business owners and managers can answer yes to at least one of these questions.
 
Your ...

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iPhone - improve performance!

December 4, 2017
If you've upgraded your iPhone to iOS 11, there are some handy tricks to help you free up storage space and prolong battery life.  Here's a few (of many) tricks from DTCI Tips**
 
   *Shoot pictures in high efficiency mode - HEIF photos can consume up to 80% less space than JPEG!
   *Lower screen brightness and dim the flashlight to prolong battery life.
  ...

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Are Password Managers Safe?

November 21, 2017
In a recent SPAM, SCAMS AND COMPUTER SECURITY training I was providing to a local business we were discussing password management.  It’s widely understood that’s strong, unique passwords for every account that are changed 3-4 times annually is best practice.  Understood but not necessarily implemented.  Why?  That level of password management is difficult to………..well……&helli...

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Lack of training fuels attacks

November 7, 2017
Read these recent statistics that drive home the seriousness of cyberthreats:
 
* AT&T reports 62% of businesses acknowledge experiencing some sort of cyberattack, 81% were SMBs.
* One in five small businesses will suffer a cyber breach this year.
* The FBI says cybercriminals collected over $1B in ransoms during 2016.
* Cybercriminals are expected to collect $4B in ransoms in 2017 – 4 times ...

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5 Types of Social Engineering Scams to Know

November 2, 2017
Employee awareness of social engineering is essential for ensuring cybersecurity. If end users know the main characteristics of these attacks, it’s much more likely they can avoid falling for them.
 
5 Types of Social Engineering Scams to Know:
 
Phishing: is the leading tactic leveraged by today’s ransomware hackers, typically delivered in the form of an email, chat, web ad or website ...

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Managing employee internet access

October 23, 2017
I think we can agree, employees are good and honest people.  But occasionally they may waste time on the 'net'.  Facebook, Twitter, chatting or shopping are some common time drains.  But, your business may depend on employee web engagement for types of marketing and PR.  Employees might also rely on Internet access to perform job related research. Balance can be found through Internet access ...

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DTCI Cloud Lunch and Learn Recap

October 13, 2017
DTCI’s 5 things to know about using The Cloud In Business Lunch and Learn – October 10, 2017
 
A beautiful fall day in a beautiful space provided by Hotel Denver with a fantastic crowd.  DTCI’s Lunch and Learn garnered nearly 20 local business professionals (representing industries including engineering and construction, Hospitality/Golf, Dentistry, Auto Body, Legal Aid, Insurance, ...

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SMB Cloud Adoption

October 9, 2017
Did you realize that 63% of small and medium-sized businesses (SMBs) have adopted a cloud-based system?  27% plan to shift to a cloud-based Customer Relationship Management service with 38% doing so within the next 6 months.
 
Software as a service (SaaS) is enabling SMBs to manage payroll, HR, marketing, finances, supply chain, customer engagement and more in "the cloud".  Likely a trend that ...

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8 tips for mobile device protection

September 25, 2017
Are you or your employees accessing business data through a mobile device?  Mobile device security is imperative to protecting business data as well as safeguarding personal information.  Some of the below suggestions are fairly obvious reminders but all are must implement protective measures.
 
8 DTCI Tips** for mobile device protection
 
* Use ...

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Do Everything You Can to Protect Your Customer

September 13, 2017
Are you aware of the Equifax Security Breach?  Millions of consumers are potentially impacted. Here's what Exquifax has to say.  There's a lot more info out there regarding this breach, Google it.
 
Plain and simple, customer information must be protected to the best of the business' ability.  Are you looking out for your customer's information as best you can?  We'd be happy to help ...

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Lunch & Learn - Five Things to Know About Using The Cloud in Business

September 1, 2017
 
Date: Wednesday, October 11th, 2017
Time: 11:30 am - 1:00 pm
Location: The Hotel Denver - The Loft Conference Room
 
 
Join the DTCI and learn 5 Things to Know about the Cloud in Business
 
 
 
 
Does your business data live in The Cloud?
 
 
Here are 5 things .......
 
* What is the Cloud?
* Who's taking care of backups?
* Is Cloud ...

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Local email robbery for BIG money

August 28, 2017
Do you lock your doors at home?  How about your car?  Heck, we live and work in a small, friendly community, no need, all is good.  
 
A lot of business people I talk to have this local lax mind set when it comes to computer security.  We are remote, we are less vulnerable, it won't happen to us.  Email scammers robbed our local Town of Snowmass Village for nearly $60,000.  We ...

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Uncork this, servers do not age well, 5 years tops

August 14, 2017
You know, one of the business aspects behind DTCI’s Managed Services is tracking the age of our customers’ assets and consulting in replacement projections.  We strongly recommend server replacement at 5 years.  Why?  Read on......
 
Studies show that a 5 year old server requires 13 additional support hours per quarter.  This not only correlates to additional support costs but lost ...

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DTCI - Co-hosts Carbondale Chamber Business After Hours

August 4, 2017

Carbondale Chamber Business After Hours
Hosted by the Chamber LEADS GROUP
Wednesday, August 16, 2017
 
 
Avoid the traffic and the bridge detour, and join us for our monthly BAH networking, light bites, and live music on Wednesday, August 16, 5:30 PM to 7:00 PM hosted by Carbondale Chamber LEADS GROUP!
 
AS ALWAYS - SOME AWESOME DOOR PRIZES AT THE LEADS BAH!
 
Two ...

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Fruitfly says Yes, Macs are just as vulnerable

July 31, 2017
There’s a common misperception that Macs are less vulnerable to malware attacks than Windows devices.  The recent discovery of Fruitfly malware, which went undetected for years, emphasizes no one is exempt. 
 
Fruitfly gives an attacker the ability to remotely spy on and control the infected Mac.  It will even send an alert when the user is not active so the attacker can then access the computer ...

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Team DTCI knows how to have fun!!!

July 24, 2017
DTCI Summer Party 2017
 
Team DTCI knows how to do it up right for the company summer party!  After enjoying lunch at the Redstone Inn, our group toured the historic Redstone Castle.  All enjoyed stepping back in time while hearing interesting stories about Redstone’s origins and life in the early 1900s.  From there it was food, games and fun at Bob and Jan’s to close out a great ...

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Recap: 6 Things to Know Before Employees 'Remote In'

July 19, 2017
DTCI Lunch and Learn Recap
July 18, 2017
 
Welcome – today’s presenter, Bob McNutt, President of DTCI, Desktop Consulting, Inc.
 
Today’s agenda
Best practice surrounding remote in policies
How to ‘remote in’
Security of your business
Home internet and WiFi
Home machine’s patching and compatibility issues
Anti-Virus
Presentation Slide Show
 
Best Practices ...

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The Difference between Firewall and Antivirus

July 17, 2017
Are you using both firewall and antivirus?  They seem to do very similar things protecting your computer and network security.  However, both provide security in very different and necessary ways.
Firewall
 
A firewall monitors what goes in and out of the network.  Suspicious traffic is stopped from entering or leaving by the firewall.  Think of your firewall as a gatekeeper.  The gatekeeper ...

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SAAS - DANGEROUS ASSUMPTIONS, PART 2 OF THE SERIES

July 5, 2017
DTCI Tips** has covered SaaS, The Basics.  Now we'll talk about dangerous assumptions, data protection and risk minimizaiton when it comes to SaaS.
 
There are common assumptions surrounding cloud software and data storage providers.  1.  They are not susceptible to attacks and 2.  They are taking care of my back ups.  Both of these misunderstandings can lead to destructive ...

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Saas - The Basics, Part 1 of Series

June 19, 2017
SaaS has become increasingly popular in the business community.  SaaS is defined as any software applicaiton that you run and is not located on your premises (it's in the cloud). Here are some interesting stats on Saas.
 
SaaS modernizes business, can maximize customer outreach and drive customer engagement.  The DTCI Tips** series on SaaS aims to provide some interesting and valuable ...

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GET READY YETI WINNER!!!

June 16, 2017

ARE WE THERE YETI!! The cooler is filled and ready to go home with the winner. Come take a peek at the cooler and grab a complementary bottle of cold water during Stawberry Days parade, Saturday June 17th!

 

You know, it's not too late to enter the contest.  Click here for more details.  



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Announcing the Winner on Monday!

June 14, 2017

We will be announcing the winner of this YETI filled with goodies on Monday, June 19th.  More to follow…………..Enter Now!



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Strawberry Days Parade DTCI free bottled water

June 14, 2017

Come visit Team DTCI on Saturday, June 17th, during the Strawberry Days parade for FREE, cold bottled water……..while they last!  Find us at 10th and Grand.



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Lunch & Learn - SIX THINGS YOU SHOULD KNOW BEFORE EMPLOYEES ‘REMOTE IN’

June 9, 2017
 
 
 
July 18th, 2017
Time: 11:30 am - 1:00 pm
Location: Glenwood Community Center, 100 Wulfsohn Rd, Glenwood Springs
 
Join the conversation and learn about things you should know before your employees 'remote in'
 
 
Will your employees be working from home during the bridge project? 
 
Here are 6 things you should know before employees ‘remote ...

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BITCOIN, how does it work?

June 5, 2017
As I research and learn more about Ransomware and its ugly demand of payment to an unknown recipient through BITCOIN I wonder how does BITCOIN work?!  How can so many be paying so much and none of it is traceable? 
 
Actually, BITCOIN is not anonymous, each transaction is stored on the network and can be seen by the public.  But, all you see is the transaction to and from the Bitcoin addresses – ...

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DTCI Welcomes Bishop Plumbing, Heating & Air Conditioning

May 31, 2017
Welcome Bishop Plumbing, Heating & Air Conditioning as a new DTCI Flat Rate Partner! 
 
Bishop Plumbing, Heating & Air Conditioning has built a reputation for leadership in the comfort service industry in the Roaring Fork Valley and Vail Valley by providing uncompromising service. Bishop can help with almost any plumbing and heating service you can think of from installing ...

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