DTCI Bytes & Buzz Blog

DTCI - Welcomes new help desk hire - JB

August 14, 2017
DTCI welcomes JB Sobieralski to the team, filling the Helpdesk position.  Working closely with DTCI’s team of technical experts, JB will serve as our customers’ first touch point for support and assistance. 
 
JB was born and raised in the Roaring Fork Valley.  He joined the DTCI team May, 2017, filling the Helpdesk seat. JB attended college for Computer Science and comes from a family ...

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Global Ransomware Attacks Targeting Businesses Worldwide

June 30, 2017
Massive Ransomware Outbreak: Is Your Company at Risk?
 
Just weeks after the WannaCry attack, a new wave of ransomware is infecting and locking computers around the globe, targeting companies of all shapes and sizes.
 
So here are the critical questions for your business:
Do you backup your data and is it easily recoverable?
Is all of your software up-to-date? How do you know?
Do you have antivirus ...

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SAVE THE DATE!

June 22, 2017
Will your employees be working from home during the Glenwood Springs Bridge Project? 
 
 Learn about 6 things you should know before employees 'remote in'.
 
Date:  Tuesday, July 18, 2017
Time: 11:30 am - 1:00 pm
Location: Glenwood Springs Community Center
 
Join the conversation and learn:
What’s the best way to ‘remote in’?
What about security ...

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Be Aware of Recent Attacks!

June 16, 2017

Hidden Cobra Cyberattack warning from Department of Homeland Security as well as "Crash Override" Malware notification.  Stay tuned!



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SaaS Statistics

June 15, 2017

 

 



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Recent Entries

DTCI Cloud Lunch and Learn Recap

October 13, 2017
DTCI’s 5 things to know about using The Cloud In Business Lunch and Learn – October 10, 2017
 
A beautiful fall day in a beautiful space provided by Hotel Denver with a fantastic crowd.  DTCI’s Lunch and Learn garnered nearly 20 local business professionals (representing industries including engineering and construction, Hospitality/Golf, Dentistry, Auto Body, Legal Aid, Insurance, ...

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SMB Cloud Adoption

October 9, 2017
Did you realize that 63% of small and medium-sized businesses (SMBs) have adopted a cloud-based system?  27% plan to shift to a cloud-based Customer Relationship Management service with 38% doing so within the next 6 months.
 
Software as a service (SaaS) is enabling SMBs to manage payroll, HR, marketing, finances, supply chain, customer engagement and more in "the cloud".  Likely a trend that ...

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8 tips for mobile device protection

September 25, 2017
Are you or your employees accessing business data through a mobile device?  Mobile device security is imperative to protecting business data as well as safeguarding personal information.  Some of the below suggestions are fairly obvious reminders but all are must implement protective measures.
 
8 DTCI Tips** for mobile device protection
 
* Use ...

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Do Everything You Can to Protect Your Customer

September 13, 2017
Are you aware of the Equifax Security Breach?  Millions of consumers are potentially impacted. Here's what Exquifax has to say.  There's a lot more info out there regarding this breach, Google it.
 
Plain and simple, customer information must be protected to the best of the business' ability.  Are you looking out for your customer's information as best you can?  We'd be happy to help ...

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Lunch & Learn - Five Things to Know About Using The Cloud in Business

September 1, 2017
 
Date: Wednesday, October 11th, 2017
Time: 11:30 am - 1:00 pm
Location: The Hotel Denver - The Loft Conference Room
 
 
Join the DTCI and learn 5 Things to Know about the Cloud in Business
 
 
 
 
Does your business data live in The Cloud?
 
 
Here are 5 things .......
 
* What is the Cloud?
* Who's taking care of backups?
* Is Cloud ...

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Local email robbery for BIG money

August 28, 2017
Do you lock your doors at home?  How about your car?  Heck, we live and work in a small, friendly community, no need, all is good.  
 
A lot of business people I talk to have this local lax mind set when it comes to computer security.  We are remote, we are less vulnerable, it won't happen to us.  Email scammers robbed our local Town of Snowmass Village for nearly $60,000.  We ...

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Uncork this, servers do not age well, 5 years tops

August 14, 2017
You know, one of the business aspects behind DTCI’s Managed Services is tracking the age of our customers’ assets and consulting in replacement projections.  We strongly recommend server replacement at 5 years.  Why?  Read on......
 
Studies show that a 5 year old server requires 13 additional support hours per quarter.  This not only correlates to additional support costs but lost ...

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DTCI - Co-hosts Carbondale Chamber Business After Hours

August 4, 2017

Carbondale Chamber Business After Hours
Hosted by the Chamber LEADS GROUP
Wednesday, August 16, 2017
 
 
Avoid the traffic and the bridge detour, and join us for our monthly BAH networking, light bites, and live music on Wednesday, August 16, 5:30 PM to 7:00 PM hosted by Carbondale Chamber LEADS GROUP!
 
AS ALWAYS - SOME AWESOME DOOR PRIZES AT THE LEADS BAH!
 
Two ...

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Fruitfly says Yes, Macs are just as vulnerable

July 31, 2017
There’s a common misperception that Macs are less vulnerable to malware attacks than Windows devices.  The recent discovery of Fruitfly malware, which went undetected for years, emphasizes no one is exempt. 
 
Fruitfly gives an attacker the ability to remotely spy on and control the infected Mac.  It will even send an alert when the user is not active so the attacker can then access the computer ...

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Team DTCI knows how to have fun!!!

July 24, 2017
DTCI Summer Party 2017
 
Team DTCI knows how to do it up right for the company summer party!  After enjoying lunch at the Redstone Inn, our group toured the historic Redstone Castle.  All enjoyed stepping back in time while hearing interesting stories about Redstone’s origins and life in the early 1900s.  From there it was food, games and fun at Bob and Jan’s to close out a great ...

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Recap: 6 Things to Know Before Employees 'Remote In'

July 19, 2017
DTCI Lunch and Learn Recap
July 18, 2017
 
Welcome – today’s presenter, Bob McNutt, President of DTCI, Desktop Consulting, Inc.
 
Today’s agenda
Best practice surrounding remote in policies
How to ‘remote in’
Security of your business
Home internet and WiFi
Home machine’s patching and compatibility issues
Anti-Virus
Presentation Slide Show
 
Best Practices ...

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The Difference between Firewall and Antivirus

July 17, 2017
Are you using both firewall and antivirus?  They seem to do very similar things protecting your computer and network security.  However, both provide security in very different and necessary ways.
Firewall
 
A firewall monitors what goes in and out of the network.  Suspicious traffic is stopped from entering or leaving by the firewall.  Think of your firewall as a gatekeeper.  The gatekeeper ...

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SAAS - DANGEROUS ASSUMPTIONS, PART 2 OF THE SERIES

July 5, 2017
DTCI Tips** has covered SaaS, The Basics.  Now we'll talk about dangerous assumptions, data protection and risk minimizaiton when it comes to SaaS.
 
There are common assumptions surrounding cloud software and data storage providers.  1.  They are not susceptible to attacks and 2.  They are taking care of my back ups.  Both of these misunderstandings can lead to destructive ...

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Saas - The Basics, Part 1 of Series

June 19, 2017
SaaS has become increasingly popular in the business community.  SaaS is defined as any software applicaiton that you run and is not located on your premises (it's in the cloud). Here are some interesting stats on Saas.
 
SaaS modernizes business, can maximize customer outreach and drive customer engagement.  The DTCI Tips** series on SaaS aims to provide some interesting and valuable ...

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GET READY YETI WINNER!!!

June 16, 2017

ARE WE THERE YETI!! The cooler is filled and ready to go home with the winner. Come take a peek at the cooler and grab a complementary bottle of cold water during Stawberry Days parade, Saturday June 17th!

 

You know, it's not too late to enter the contest.  Click here for more details.  



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Announcing the Winner on Monday!

June 14, 2017

We will be announcing the winner of this YETI filled with goodies on Monday, June 19th.  More to follow…………..Enter Now!



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Strawberry Days Parade DTCI free bottled water

June 14, 2017

Come visit Team DTCI on Saturday, June 17th, during the Strawberry Days parade for FREE, cold bottled water……..while they last!  Find us at 10th and Grand.



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Lunch & Learn - SIX THINGS YOU SHOULD KNOW BEFORE EMPLOYEES ‘REMOTE IN’

June 9, 2017
 
 
 
July 18th, 2017
Time: 11:30 am - 1:00 pm
Location: Glenwood Community Center, 100 Wulfsohn Rd, Glenwood Springs
 
Join the conversation and learn about things you should know before your employees 'remote in'
 
 
Will your employees be working from home during the bridge project? 
 
Here are 6 things you should know before employees ‘remote ...

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BITCOIN, how does it work?

June 5, 2017
As I research and learn more about Ransomware and its ugly demand of payment to an unknown recipient through BITCOIN I wonder how does BITCOIN work?!  How can so many be paying so much and none of it is traceable? 
 
Actually, BITCOIN is not anonymous, each transaction is stored on the network and can be seen by the public.  But, all you see is the transaction to and from the Bitcoin addresses – ...

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DTCI Welcomes Bishop Plumbing, Heating & Air Conditioning

May 31, 2017
Welcome Bishop Plumbing, Heating & Air Conditioning as a new DTCI Flat Rate Partner! 
 
Bishop Plumbing, Heating & Air Conditioning has built a reputation for leadership in the comfort service industry in the Roaring Fork Valley and Vail Valley by providing uncompromising service. Bishop can help with almost any plumbing and heating service you can think of from installing ...

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Don't CRY over lost data!!

May 24, 2017
It was only one week ago that the world was reeling over one of the most severe ransomware outbreaks in history, WannaCry. Businesses of all sizes in over 150 countries were impacted. How were so many businesses affected? The biggest loophole was outdated versions of MicorsoftOS and patches not being installed!  Proactive management where were you?
 
Now, another virus called  Adylkuzz has ...

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WannaCry Ransomeware Alert!!!

May 15, 2017

Homeland Security warns of a worldwide attack.  Click here for more information on the current event.



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DTCI - Windows 10 Keyboard shortcuts

May 8, 2017
It’s been some time since the Windows Keyboard Shortcuts DTCI Tips was published (though still current). Let's dive into some new WINDOWS 10 Keyboard shortcuts!  These are some of my favorites, but more can be found here.
 
-WinKey* +M                         Switch ...

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12 @ 12 Networking Lunch - Spam, Scams and Computer Security

May 1, 2017
Sponsored by Rifle Area Chamber of Commerce
Featuring a Presentation on Spam, Scams and Computer Security
 
by DTCI – Desktop Consulting, Inc.
 
JOIN US FOR A GREAT PRESENTATION, LUNCH AND PLENTY OF NETWORKING!
May 12, 2017
12:00 PM – 1:00 PM
Grand River Hospital
 
- Knowing what anti-virus protection to have in place
- Educating users about ransomware ...

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DTCI Tips - wait, a local laundromat's security camera was hosting a virus?

April 27, 2017
Do you recall a recent DTCI Tips** about the IoT (Internet of Things)?  It featured some good “before you buy” questions centered around security of IoT.  At that time you may have thought, “not here - - not me”.  Keep thinking……..
 
No joke, even a security camera install invites unwanted malicious software through the internet.  The ...

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Recap of iOS Business on the Go Event

April 24, 2017
What a great event at The Element Basalt.  It was a new venue for DTCI where all enjoyed learning more about their iPhone and iPad.  
 
Attendee feedback includes…………
“Love DTCI”
“Thought I knew pretty much everything about my phone - but learned a few new things!”
“always a great speaker and provides a ton of beneficial information”
“I ...

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DTCI Tips-the day I messed up company data

April 14, 2017
You may or may not have been there…….the microsecond after clicking on something you knew was bad.  Panic, sick stomach, sweating, wanting to hide under a rock – these are just a few experiences I faced when I messed up company data.  Good thing I powered down my machine right away……..but, now what!?
 
For me, having to go to someone and say, “I messed up”, ...

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LUNCH & LEARN - IOS BUSINESS ON THE GO

March 29, 2017
Time: 11:30 am - 1:00 am
Location: Element Basalt, 499 Market Street, Basalt
 
Join the conversation and learn about iOS Business on the Go:
 
- Security
- Cloud and local storage
- Remotely connecting to office machines & other business application
- How to sync your office email to your device
- Conference calls
- Do not disturb
- Becoming a wireless hotspot
 
Live and interactive iPhone presentation ...

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DTCI TIPS-Viruses and Smartphones

March 29, 2017
During a recent DTCI Malware training session at a local business the question about a smartphone’s vulnerability to viruses came up. 
 
With DTCI’s iOS Business on the Go Lunch and Learn right around the corner, it seemed a good time to investigate if iPhones can get a virus.  It is possible, but unlikely, for now. 
 
The biggest threat is related to theft of your ...

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DTCI Tips - Breaking News! Learn About Recent Online Attacks...

March 14, 2017
Cyber attacks are coming at us from so many different directions these days. Knowledge is a powerful way to minimize vulnerability. Below are a couple recent examples of tricks being used to gain access to unsuspecting responders account information.
 
Prospective Netflix customer looking to get something for nothing
PayPal users targeted in a phishing attack
 
Did you realize that one of the most effective ...

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